1. How does RESOLVE work in a wet environment?
RESOLVE contains three a quaternary ammonium compounds or quats (see question #6). Even in a wet environment, quats will bind with the surface of the skin, thus creating a persistent and residual affect not seen in alcohols, iodine or other skin disinfectants. It will therefore remain on the skin, attach itself to the cell wall of the bacteria and fungus, and kill it.
2. Why don’t I need to shampoo my horse before applying RESOLVE?
RESOLVE is very effective without shampooing your horse. When you shampoo your horse and rinse, during the rinsing you will often remove the active ingredient of the shampoo. And there can be other ingredients in shampoos that will reduce the efficacy of the active ingredient. Also, our horses will often develop rain rot, scratches, mud rash, thrush, etc. during a very cold time of the year when it isn’t really conducive to shampooing. And, sometimes we just don’t have time to shampoo. It is nice to know RESOLVE will work without shampooing.
3. Can I use RESOLVE on my cats or dogs?
Although we don’t promote RESOLVE to the small animal market it stands to reason that it would be effective on their bacterial and fungal skin infections. RESOLVE is designed to be effective with an equine skin ph of roughly 7 – 7.4. Cats and dogs skin ph averages 6.7 – 7.5.
4. Can RESOLVE be used on people
We do not recommend using our product on people. The RESOLVE spray was formulated to work with equine skin ph of 7 – 7.4. Human skin has an average ph of 5.5 so we do not recommend the use on people.
5. How does RESOLVE save me money?
RESOLVE is the only equine anti-microbial spray on the market (that we have seen so far) that has three anti-microbial quaternary ammonium compounds. We recommend that you only apply once per day and saturate only the affected area. Therefore we are confident that you will use less product (and save money) to resolve the skin disorder.
6. What is a quaternary ammonium compound?
Quaternary ammonium compounds (quats) are chemical disinfecting agents that have been used in a variety of pharmaceutical applications for over 40 years. They have been extensively studied and are widely regarded as the most effective for hand washing, surgical scrubbing, skin wound cleansing.
7. How is RESOLVE easier and safer to use?
- RESOLVE is effective even in a wet environment so if you are unable to move your horse to a dry stall it will still work. Plus, you don’t need to remove the scabs (irritating your horse) or clip the hair in order to be effective. You also don’t need to shampoo your horse. Therefore RESOLVE is easier and safer to use.
8. Can RESOLVE freeze and still be effective?
- We do recommend you store RESOLVE between 50 degrees F to 70 degrees F and away from direct sunlight. If it does freeze (not recommended for the plastic bottle), you will need to bring it back to room temperature and shake it before spraying but it should not reduce its efficacy.
9. What are the ingredients in RESOLVE?
- We have three anti-microbial quaternary ammonium compounds, an humectant to maintain the skin’s moisture, glycosperse as the emulsifier (keeps the chemicals from separating), glydant DMDM Hydantoin (preservative commoning used in the industry) and water. The main quaternary ammonium compound (quat) is chlorhexidine which has been used as an anti-microbial since 1955. We also have 2 additional quats in our formula. We believe it is necessary not to disclose the name of these quats because they also enable the benefits of our product line. If we were to disclose them to our competitors it could possibly hurt the future of our company.
10. Why won’t RESOLVE dry out my horse’s skin
- We include a humectant in our formula. Humectants help retain and preserve the skin’s moisture.
11. What other skin disorders (bacterial and fungal) besides rain rot will respond to RESOLVE?
- Thrush, ringworm, scratches, pastern dermatitis (greasy heel, mud scratches, mud fever, dew poisoning, cracked heel), saddle rash, and streptococcal dermititus/folliculitis caused by streptococcus equi equi (strangles). If it is a bacterial or fungal infection we believe RESOLVE will help.
12. Can we use RESOLVE to clean a wound?
- Although we do not market RESOLVE for this use, quaternary ammonium compounds (see question # 6) are commonly used for skin wound cleansing in the healthcare industry. Quats are the main active ingredients in RESOLVE. It will not irritate your horse.
13. Is RESOLVE guaranteed to work?
Yes, it is 100% unconditionally guaranteed. If you are unsatisfied with our product for any reason, you can return it for a full refund.
14. What should I do if I get RESOLVE in an animal’s eyes?
- If by accident eye contact does occur, be sure to flush with water immediately. If irritation persists, contact a veterinarian.
15. Does RESOLVE have a shelf life?
- There are various opinions on the shelf life of quaternary ammonium compounds (RESOLVE’s active ingredient). We recommend using the product within 2 years.